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Improving Outcomes in Money Advice - improving the impact of Scotland's money advice services

MAPMF - 2015-16 Report


Cara Connachan

Senior Research Officer

Tel. 01506 283796

Email Cara

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Improving Outcomes in Money Advice Project

The data returns for the 2015-16 financial year, submitted by all 31 Scottish local authorities who fund money advice services, were analysed and a report produced. As this was the second iteration of the performance management framework, it was possible to compare the data provided with that reported for the previous year.


The key findings were:


  • Spending by local authorities on money advice services reduced by around 15% since 2014-15
  • Around 308 full-time equivalent staff members were employed in providing money advice services (50 fewer than reported for 2014-15)
  • 30% of service users had an annual household income of less than £6,000 and 60% had a household income of less than £10,000
  • Members of minority ethnic groups continue to access the service disproportionately well
  • The total combined debt of all clients who sought advice in 2015-16 was around £241m
  • The verified client financial gain accruing to users as a result of intervention by money advice services funded by local authorities across Scotland in 2015-16 was around £55m
  • For every £1 that was invested by local authorities in money advice services in 2015-16, individuals achieved a financial gain of around £4 -£6


Download the full 2015-16 report


Individual Local Authority Reports

Building on feedback from the first iteration of the MAPMF, the project team created reports for each local authority area which contain, on an individual basis, the data that was used to compile the overview 2015-16 report. Where possible, these reports outline any key performance changes in money advice services between 2014-15 and 2015-16, as suggested by the data supplied. Each individual report is available to download in full via the summary pages listed below.


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