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Public Service Improvement Framework - a performance improvement model for public service organisations

Contact

Barry McLeod

Programme Manager

Tel. 01506 283800

Email Barry

E-learning

PSIF Startup Course

(A2L registration/login required. To register for A2L, contact David Barr)

Background to the PSIF and PSIF Organisations

Background to the PSIF

PSIF was developed based upon the experiences of West Lothian Council.

Following the Framework's launch in September 2006, six organisations were identified to take part in the Phase One of the roll-out of PSIF: City of Edinburgh Council; Stirling Council and Clackmannanshire Council (based on certain shared services); Lothian and Borders Fire and Rescue; Strathclyde Fire and Rescue; Scottish University for Industry (Learndirect Scotland).

 

Thirty-two organisations are now implementing the framework. These are: Angus Council; Argyll and Bute Council; City of Edinburgh Council; Clackmannanshire Council; Comhairle nan Eilean Siar; COSLA, Dumfries & Galloway Council; Dundee City Council; Enable; Falkirk Council; Fife Council; The Highland Council; Her Majesty's Inspectorate of Constabulary in Scotland (HMICS); Inverclyde Council;  Midlothian Council; The Moray Council; North Ayrshire Council; North Lanarkshire Council; Department of Finance and Personnel, Northern Ireland Civil Service; The Office of the Scottish Charity Regulator (OSCR); Police Scotland; Renfrewshire Council; The Richmond Fellowship Scotland; Scottish Borders Council; Scottish Police Authority; Scottish Fire and Rescue Service; Scottish Public Service Ombudsman; South Lanarkshire Council; Stirling Council; West Dunbartonshire Council; West Lothian HSCP; West Lothian Council.

 

How does the PSIF work within Community Planning Partnerships?

Community Planning Partnerships (CPPs) are tasked with the delivery of the Single Outcome Agreement/Local Outcomes Improvement Plan for each area in Scotland and comprise of officers from local government, the NHS, Police, Fire and the third sector amongst others. The key aim of self-assessment at this level is to allow each CPP to focus on their respective and joint responsibilities to deliver improved outcomes and to identify practical ways in which to do so.

 

The following PSIF based frameworks for CPP’s are available to support self-assessment. These are:

 

  • The CPP Partnership Checklist – Allows CPP’s to assess their own performance against the expectations of the Community Empowerment Act and how the Board is performing as a partnership.
  • Partnership Checklist for LOIP Development – The focus of this checklist is to support CPP’s in the development of their Local Outcomes Improvement Plans, examining areas such as community participation and performance management and reporting for the LOIP.
  • Thematic Partnership Checklist – This framework is designed to support self-assessment of CPP thematic groups, for example community safety, health improvement and lifelong learning.
  • CPP Board Leadership Checklist – This partnership checklist has been developed to support CPP’s to critically review their leadership arrangements and how they currently work in practice.

 

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