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Public Service Improvement Framework - a performance improvement model for public service organisations


Barry McLeod

Programme Manager

Tel. 01506 283800

Email Barry

Background to the PSIF and PSIF Organisations

Background to the PSIF

PSIF was launched in September 2006, with six organisations identified to take part in Phase One of the roll-out: City of Edinburgh Council; Stirling Council and Clackmannanshire Council (based on certain shared services); Lothian and Borders Fire and Rescue; Strathclyde Fire and Rescue; Scottish University for Industry (Learndirect Scotland).


Thirty-three organisations are now implementing the framework. These are: Argyll and Bute Council; City of Edinburgh Council; Clackmannanshire Council; Comhairle nan Eilean Siar; COSLA; Dumfries & Galloway Council; Dundee City Council; Enable; Falkirk Council; Fife Council; The Highland Council; Her Majesty's Inspectorate of Constabulary in Scotland (HMICS); Improvement Service; Inverclyde Council;  Macmillan Cancer Support; Midlothian Council; The Moray Council; North Ayrshire Council; North Lanarkshire Council; The Office of the Scottish Charity Regulator (OSCR); Police Scotland; Renfrewshire Council; The Richmond Fellowship Scotland; Scottish Borders Council; Scottish Police Authority; Scottish Fire and Rescue Service; Scottish Public Service Ombudsman; Shetland Health and Social Care Partnership; South Lanarkshire Council; Stirling Council; West Dunbartonshire Council.


How does the PSIF work within Community Planning Partnerships?

Community Planning Partnerships (CPPs) are tasked with the delivery of the Local Outcomes Improvement Plan (LOIP) for each area in Scotland and comprise of officers from local government, the NHS, police, fire and the third sector amongst others. The key aim of self-assessment at this level is to allow each CPP to focus on their respective and joint responsibilities to deliver improved outcomes and to identify practical ways in which to do so.


The following PSIF based frameworks for CPP’s are available to support self-assessment. These are:


  • The CPP Partnership Checklist – Allows CPP’s to assess their own performance against the expectations of the Community Empowerment Act and how the Board is performing as a partnership.
  • Thematic Partnership Checklist – This framework is designed to support self-assessment of CPP thematic groups, for example community safety, health improvement and lifelong learning.
  • CPP Board Leadership Checklist – This partnership checklist has been developed to support CPP’s to critically review their leadership arrangements and how they currently work in practice.


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