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Indicators

Indicator: Corporate Services

Using this section

All the indicators relating to this service are are listed below. When you select the indicator you are interested in, some information about what the indicator covers will appear to the right of the list. You can view or download a numerical table for the data plus supporting graphs.

A full technical explanation for each indicator is also available and each includes links to the relevant underpinning data used to populate the indicators. The full technical details can be downloaded below.

What has changed?

Please note, the table below contains Scottish average figures, and the cost indicators have been calculated to take into account the impact of inflation over that time.

Overall, in the five years covered by the data, the following key changes have occurred:


Indicator description average 2010-11 average 2011-12 average 2012-13 average 2013-14 average 2014-15 average 2015-16 change in value % change in value
Central Support Services (External to Services) as a Proportion of Council Running Costs % 4.89 5.16 5.05 5.07 5.07 5.18 0.3 ---
Cost of Democratic Core per 1,000 population £ 35,907 33,292 32,928 32,646 31,139 29,559 -6,348 -17.7
The gender pay gap % --- --- --- --- --- 4.51 --- ---
The cost per dwelling of collecting Council Tax £ 14.81 13.91 13.77 12.36 11.00 10.34 -4.47 -30.2
Sickness absence days per teacher days 6.6 6.2 6.6 6.1 6.3 6.1 -0.5 -7.8
Sickness absence days per employee (non-teacher) days 10.8 10.4 10.9 10.3 10.8 10.6 -0.2 -1.5
% of income due from Council Tax received by end of year % 94.7 95.1 95.2 95.2 95.5 95.7 1.0 ---

Indicator: Corporate Services
CORP 1: Central Support Services (External to Services) as a Proportion of Council Running Costs
CORP 2: Cost of Democratic Core per 1,000 population
CORP 3b: The percentage of the highest paid 5% employees who are women
CORP 3c: The gender pay gap
CORP 4: The cost per dwelling of collecting Council Tax
CORP 5b2: (Domestic Noise) Average time (hours) between time of complaint and attendance on site, for those requiring attendance on site
CORP 6a: Sickness Absence Days per Teacher
CORP 6b: Sickness Absence Days per Employee
CORP 7: Percentage of income due from Council Tax received by the end of the year
CORP 8: Percentage of invoices sampled that were paid within 30 days
CORP ASSET 1: Proportion of operational buildings that are suitable for their current use
CORP ASSET 2: Proportion of internal floor area of operational buildings in satisfactory condition

Download technical detail for Corporate Services

pdf documentLGBF Benchmarking Measures - Metadata for Corporate Services Indicators

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