SW 3: Percentage of people aged 65+ with intensive needs receiving care at home
Summary definition

This indicator measures the extent to which the council is maintaining people with intensive needs in the community. Home care is one of the most important services available to local authorities to support people with community care needs to remain at home.

Increasing the flexibility of the service is a key policy objective for both central and local government, to ensure that people receive the type of assistance which they need, when they need it. The indicator demonstrates councils’ progress towards this policy goal of shifting the balance of care.

Why do we measure this?

The indicator measures flexibility in terms of the extent to which:

  • care is provided out with normal working hours to meet client’s needs
  • personal care is provided, in addition to help with domestic tasks.

Home Care is delivered in the client’s own home (including sheltered housing) and may include personal care, domestic help, laundry services, shopping services, and care attendant schemes. Some or all of these services may be provided by different staff-groups or purchased from different agencies. The costs of such services are included whether they are provided by your own local authority, purchased from another local authority or purchased from private or voluntary sector providers.

Home Care does not include 24/7 care (168 hours per week), which is classed as Housing Support.

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