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Kelly Hunkin

Senior Business Analyst

Tel: 01506 283885


Heather Adams

Business Analyst

Tel: 01506 282879


Email the Business Analysis team

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Business Analysis

Kelly Hunkin

Senior Business Analyst


Kelly has worked within the public sector since 2003, working in Scottish Water, NHS, SEPA and Fife Council.


The latter is where she gained most experience, having worked in Fife Council for 11 years in a multitude of roles involving performance management, project management, continuous improvement and change management.


Kelly has experience of working with a range of improvement models/tools and analysis. She has worked alongside council frontline services, corporate processes and their partners.


Kelly currently works for the Improvement Service as a Senior Business Analyst.



Heather Adams

Graduate Business Analyst


Heather graduated from the University of Glasgow with a LLB degree and post graduate diploma in legal practice. She worked for two and a half years in the private sector for a large commercial law firm, gaining experience in project coordination, process improvement and change management.


Heather moved to the Improvement Service in 2017 to further her skills as a business analyst and is currently working on business analysis professional qualifications.


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