The 2016 change managers’ survey and discussions with councils revealed a need for support in several areas including strategic planning and making links between self-evaluation, performance management and change management. The change management team at the Improvement Service developed the Change Framework in response to this need. The information within the framework is reviewed on a quarterly basis and includes:
Change Management Team
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
The Framework is growing and we are adding to it regularly. We would love to hear any feedback you have on the site, and if you have any documents you would like to share, please email us at firstname.lastname@example.org or use the feedback form on the site.