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Change Management

The Change Framework


The 2016 change managers’ survey and discussions with councils revealed a need for support in several areas including strategic planning and making links between self-evaluation, performance management and change management. The change management team at the Improvement Service developed the Change Framework in response to this need. The information within the framework is reviewed on a quarterly basis and includes:


  • Tools and templates for considering through the development of a project idea right through to delivery
  • A secure space for councils and partners to share reports, tools and documentation
  • A shared information repository where worked examples such as business cases are available

Change Management Team

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The Framework is growing and we are adding to it regularly. We would love to hear any feedback you have on the site, and if you have any documents you would like to share, please email us at or use the feedback form on the site.


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