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Cloud services and online proof of identity among myaccount developments


Work on the next generation of myaccount has begun following the contract award in August.


With the ink now dry on the contracts, the Improvement Service has been busy working with the four appointed suppliers - Tata Consultancy, Brightsolid, Yoti and Wallet Services - to lay the foundations for the next generation ambitions to be achieved.


TCS and Brightsolid are currently moving all services to the cloud, which will enable us to take advantage of the flexibility and scalability benefits that enterprise cloud technology provides as we look to exploit new technologies and innovate in the delivery of public services .


A pathfinder initiative looking at the potential of Yoti’s solutions to support people prove their identity and entitlement to services online and in person is also underway. This pathfinder will enable citizens to use Yoti to:


  • register for a myaccount with a higher level of assurance
  • uplift the level of assurance of an existing myaccount
  • login to a linked myaccount


The Improvement Service is also developing a new website for myaccount which will give users a refreshed look and feel, provide new features and functionality, and improve the overall experience of users.


If your organisation would like more information or would like to be involved in our pathfinder please contact us at:


More Information

Improvement Service Digital Public Services is a portfolio of services developed to support digital transformation on a national scale in Scotland.  These include myaccount, the secure authentication service operated and managed by the Improvement Service with Scottish Government funding, the National Entitlement Card, Data Hub,,, issecure, OneScotland Gazetteer, Spatial Hub and tellmescotland.


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