All Councils strive for continuous improvement in delivering excellent services for their communities. The successful delivery and access to many of these services contribute to enhancing the overall well-being of communities across Scotland. Working with partners in the public, private and voluntary sectors, Councils are the community leaders and work to deliver better customer focused services.

Best Value is clearly connected to Community Planning, the Power to Advance Well-Being and the introduction of a range of financial freedoms and flexibilities through the Local Government in Scotland Act 2003. These reforms have brought about ongoing improvement by most local authorities in delivering services and represent a considerable turnaround from the past experience of operating in a CCT driven climate.