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Benefits to the Customer PDF Print
  • Customers will benefit from improved services where CAGs are used to integrate back office systems to enable faster, more accurate access to Council information.
  • Improved business processes will allow reduction in time spent in duplicating effort in keeping address based datasets up to date and free up frontline staff.
  • Information will be constantly updated thus avoiding existing problems when people move into new properties.
  • All address-based information will be current and be made available throughout the public sector. This will in turn improve emergency services and reduce errors due to incomplete information, e.g. for new developments.
  • Address-based information will be continually improved as more users and organisations access it. Queries about addresses will be fed back to local custodians for correction/inclusion.
  • Use of national Addressing Standards (BS 7666) enables information to be exchanged with other organisations and applications without developing complex exchange routines, thus reducing the cost of developing applications.

For further information
Contact: Iain McKay
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