The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
In the lead up to the local government elections in May 2017, the Improvement Service, in partnership with Scottish councils, is producing a series of induction notebooks for elected members. The seven notebooks are designed to provide Scottish councillors with information, support and guidance to help them fulfil their role as elected members.
The notebooks cover a range of subjects, from what to expect in the first few weeks in office, to roles and responsibilities, to governance. Each notebook contains elected members’ own reflections and experiences of the issues discussed, as well as advice from serving councillors who share “what they wish they’d known”.
Each of Scotland’s 32 councils will be provided with its own versions of the notebooks that contain local, as well as national, links to useful documents and websites. The generic versions of the notebooks will be available on our Local Councillor website at www.localcouncillor.scot/induction.html