The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Service has pulled together information on Scottish local authorities' decision making and governance arrangements. The information should help local authorities to see the different governance arrangements in place across all 32 councils. It should also help public service partner organisations as well as local people understand how their local authority makes decisions and what arrangements are in place for effective governance and scrutiny.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
Tel. 01506 283778
Since 2009, the Improvement Service, in partnership with COSLA, has held an annual series of masterclasses for elected members.
These masterclasses explore issues of importance to local government such as community planning, board level skills, performance management and community engagement.
The materials from this years’ programme of masterclasses are available to download below. If you are looking for materials from previous masterclasses, contact David Barr.