The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
The Scottish Improvement Science Collaborating Centre is offering access to its free online course, Compassionate Care: Getting it Right, beginning on 17 July 2017.
This course is aimed at health and social care practitioners, carers, students and service users, and explores the impact and delivery of compassionate care.
The importance of compassion in health and social care has been brought to the fore in recent years by high-profile public inquiries. Compassion has become a priority for care-providing organisations around the world.
This online course will explore the issue of compassionate care in relation to the key points from these investigations and from other theoretical perspectives. It will provide practical tools and insights that can be used to implement compassionate health and social care in any setting.
The course takes place over five weeks (three hours per week), beginning on 17 July. For more information and to join the course, visit www.futurelearn.com/courses/compassionate-care