The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Service has pulled together information on Scottish local authorities' decision making and governance arrangements. The information should help local authorities to see the different governance arrangements in place across all 32 councils. It should also help public service partner organisations as well as local people understand how their local authority makes decisions and what arrangements are in place for effective governance and scrutiny.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
Locating advice workers in health centres and allowing them access to individual medical records (with consent) results in positive outcomes for vulnerable people and represents good value for money, finds a new report.
A Social Return on Investment analysis carried out by the Improvement Service in partnership with NHS Lothian, Dundee City Council and Granton Information Centre, examined the effect of co-locating money and welfare rights advisors, with consensual access to medical records, in medical practices. It found that co-location has substantial benefits for patients, practice staff, advisors and funders.
The analysis found that every £1 invested in the service would generate around £39 of social and economic benefits. Other benefits included:
Read the full report.
The Money Advice Outcomes project team, which worked on the report, is holding a webinar on the 8 February 2017 from 2 - 3pm, which will outline the SROI process, as well as the report findings. You can register for the webinar at https://attendee.gotowebinar.com/register/6193254710392671491