Before completing an Impact Analysis, it’s worth the analyst conducting (or at least considering) the following – Identifying Options, Assessing Project Feasibility and Cost-Benefit Analysis
“The consideration of the impact a proposed change will have on a business system and on the people working within it”.
An Impact Analysis is often documented as part of a Business Case, after the analyst has established the costs and benefits for each option being considered. For each option documented in the Business Case, the analyst must then investigate what impacts they might incur on the organisation.
Impacts can often make or break change project outcomes, and therefore it is essential that they are considered fully before any change decision is made. Whatever the impacts are, the business case must include them and it must also be made clear to the decision makers what they involve so that all opportunities and threats are scoped out.
Depending on the organisation, an Impact Analysis can be documented in different ways, some more detailed than others.
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|IMPACT ID||IMPACT TYPE||RELATED PROCESS||IMPACT ASSESSMENT|
|IMP001.V1||WORKING PRACTICE||RECORD APPLICATION||MINIMUM|
|IMPACT DESCRIPTION||Applications no longer have to be re-typed into the system by the Education Staff, as the new Education system allows customers to submit applications online and will integrate into the back office system. Applications that are handed in to the council will be entered into the system via Customer First as the application is received. This change may impact the Education staff, as this is a complete change to their process, and therefore support and guidance will be needed.|
With the example above, analysts could also include the project or department that the impact is referring to, to provide more clarity. Some organisations will then add further detail on how to handle the impact, and the opportunities or threats that could occur with it.
After completing an Impact Analysis, the analyst will continue to complete the rest of the Business Case covering areas such as Risk Assessments, Recommendations and Financial Investment Appraisal.