The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Service has pulled together information on Scottish local authorities' decision making and governance arrangements. The information should help local authorities to see the different governance arrangements in place across all 32 councils. It should also help public service partner organisations as well as local people understand how their local authority makes decisions and what arrangements are in place for effective governance and scrutiny.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
My Diabetes My Way, an online platform for people with diabetes, has been recognised internationally, winning the eHealth Adoption Award at eHealth Week 2017 in Malta.
My Diabetes My Way is an interactive website that allows people with diabetes and their carers to access their medical records. As well as providing access to clinical information, the site offers tailored information to help people understand and control their condition.
The site was developed by NHS Scotland and the University of Dundee. It uses myaccount, the secure and simple sign-in service for Scottish public services, to authenticate users of the site.
NHS Tayside technical consultant in eHealth and My Diabetes My Way project lead Dr Scott Cunningham said, “This is yet more fantastic recognition of the work the My Diabetes My Way team has done over the last few years. This is an area where Scotland really is leading the way in diabetes care, and this is a model that can be applied in other disease areas and in other countries.”
Dr Deborah Wake, clinical senior lecturer in the University of Dundee School of Medicine and clinical lead for My Diabetes My Way added, “This is a major honour for the University and Scotland’s health system. The My Diabetes My Way service is genuinely unique worldwide, providing electronic health records access to an entire national population. Every day we hear from users that our website is a useful tool that not only aids self-management, but improves a patient’s knowledge of their condition.”