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Contact

Mike McLean

Knowledge & Collaboration Manager

Tel. 01506 283774

Email Mike

Kristoffer Boesen

Project Officer

Tel. 01506 283819

Email Kristoffer

Knowledge Hub - the UK's largest public service collaboration platform

Support for your Knowledge Hub group

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Self-help for your Knowledge Hub group

The Online Help Centre contains lots of advice and guides on how to do the most common tasks on Knowledge Hub, as well as fixes for some common issues.

 

Quick Start Guides

These cover the KHub's main functions to get you up and running quickly. All the guides are available at https://khub.net/help-and-support/-/wiki/Main/Useful+Documents. The guides include:

 

 

For information that's a bit more in-depth, you can try the following:

 

 

How we can support your Knowledge Hub group

If you can't find what you'd looking for online, or you're after support that's more tailored to you needs, you can get in touch with us for help. We can:

  • help you devise your group strategy by defining its purpose and by collecting and analysing data
  • help you grow your group by showing you how to send out direct invites, giving advice on promotion and referrals
  • show you how to moderate your group effectively by initiating discussion,  resolving disputes, soliciting responses and steering your community
  • help you develop content by writing content and encouraging others to contribute
  • help develop group relationships through personal participation, cultivating volunteers and befriending key members
  • show you how to plan for events and activities

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