Library
Our library contains documents held on the Improvement Service site together with links to documents held externally. A list of websites which also hold publications and information useful to those working in local government is available in our Information Sources section.
Users of the IS site are invited to submit documents that they think will be of value to other site users. Please note that you must be a registered user of the Improvement Service website and logged in if you wish to submit a new document. Documents submitted will not appear on the site immediately but will be subject to approval by our editorial team.
If you need any guidance or help please read our 'How to use this site' document.Archive
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Leaflet produced by the Improvement Service about www.myjobscotland.gov.uk (http://www.myjobscotland.gov.uk), a shared recruitment portal for Scottish local authorities.
A short summary about the national recruitment portal - www.myjobscotland.gov.uk - outlining what it is, who's involved and the benefits to local government.
Article about the Scottish local authority national recruitment portal, which appeared in the Daily Record on 18 September 2008.
An overview of the National Shared Service programme published in February 2008. The document contains summaries of the key projects within the shared services programme including the diagnostic pathway and shared recruitment portal.
The Improvement Service supports the National Shared Services Board (NSSB) in delivery of the Shared Services programme for Scotland. This document outlines recently approved Shared Services projects (Knowledge Management, Shared Workforce Management and Planning, Learning and Development, Shared Electronic Recruitment Portal, Joint Working in Orkney, Hebrides Integrated Service Delivery Project, Public
Information Notices portal, and National CRM), briefly summarises recently completed projects (Glasgow and Edinburgh Pathfinders and Multi-Agency Shared Services) and provides an update on the Scotland Excel project.
An update on the National Programme for Shared Services including details of all national projects and committed spend.
An overview of and update on the 'five councils' shared services project, which has seen Stirling, Perth & Kinross,Clackmannanshire, Falkirk and East Dunbartonshire Councils come together to design and implement a shared services strategy for finance, HR, procurement and payroll.
Profiles of all speakers at the National Board for Shared Services Knowledge Sharing event, 13 March 2007.
List of delegates attending the National Board for Shared Services knowledge sharing event, 13 March 2007.
Programme for the National Board for Shared Services in local government knowledge sharing event, which took place on 13 March 2007.
Update on the e-Planning Efficient Government Programme, delivered at the launch of the National Programme for Shared Services, October 2006.
Common template for capturing benefits for the Design Authority, National Shared Services Board and other stakeholders.
The purpose of this document is to provide a common, central benefits register for the Design Authority, the National Shared Services Board and other stakeholders.
This document explains the approach and principles of the benefits management framework which provides a simple and consistent classification system and a view of the proposed benefits management approach and protocols for the national projects to follow. It categorises the major benefits or impacts which these projects are seeking to achieve collectively as part of the Shared Services work stream and the contribution this will make to efficient Government. It also defines a mechanism of linkages through which the investment of funding, staff time and other resource 'inputs’ in these initiatives lead to the anticipated ‘outputs’, how these outputs translate into the ‘outcomes’ and in turn how these outcomes can be categorised as 'impacts’ or ‘benefits’.
The document describes the assurance arrangements undertaken by the Design Authority (DA) and the responsibilities of the national projects to support assurance. The detailed programme assurance arrangements are defined in D5.0 Programme Assurance Arrangements.
