Improvement Service

Supporting Scottish Local Government and its partners to deliver better outcomes for communities


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2010 case studies

DocumentsDate added

In June 2008 a significant antisocial behaviour problem was identified in Hillview, Brechin, where a group of individuals were intimidating, harassing and threatening residents, subjecting persons to racist abuse, housebreaking, stealing property, vandalising property and holding frequent excessively noisy parties where alcohol and illegal drugs were being abused. Community intelligence indicated that residents were scared to report incidences for fear of reprisal. The Joint Services Team, Housing Division and Tayside Police formed a localised project team to tackle these complaints of serious and persistent anti-social behaviour which resulted in Hillview becoming a more safe, secure and sustainable community.
The Joint Services Team (JST) is a co-located, strategic and operational partnership between Angus Council, Tayside Police and Tayside Fire and Rescue. The team is responsible for the delivery of community safety services and antisocial behaviour (ASB) prevention and resolution in Angus. Working in close proximity in a shared base allows staff better joint working to improve community safety. In terms of shared assets, shared strategic priorities, joint planning and decision-making, management of services, and commitment to continuous improvement, the team brings added value. The main tenet of community safety is to make people feel safe where they work, live and visit. To do this the Joint Services Team focuses activity on concerns relevant to people in their local community, with an emphasis on preventing or reducing these concerns. The JST has shown that effective, evidence-based partnership working can deliver real benefits for the people of Angus.
This case study provides an example of the support that is given to people in their own community locations to overcome barriers to employment. It shows how a combination of one to one guidance sessions followed by group work is a successful approach to achieving change.
One of the aims of the Equally Well test site was to increase the mental health literacy of people living and working in the Stobswell community. This was seen as a route to promoting a recovery-orientated approach for people experiencing mental ill health and supporting the general population to have the information, education and knowledge they need to keep mentally well.
The number of child protection re-registrations in a year (that is children who had been placed on the Child Protection Register, removed and subsequently reinstated) was included in East Ayrshire Community Planning Partnership SOA, under National Outcome 8: We have improved the life chances for children, young people and families at risk, to reflect a partnership focus on driving improvements in child protection practice through Child Protection Committee arrangements. This project identifies good practice in reducing the re-registrations of children on the child protection re-register by providing co-ordinated support for the children and their families.
This case study comprises two separate activities which relate to the National Outcome 9: We live our lives safe from crime, disorder and danger. An extensive network of StreetSport cages has been located within East Ayrshire’s most disadvantaged areas. These facilities were developed and installed to create a ‘hub’ for local young people to participate in sport and other positive activities. The promotion of and participation in sport reduces the chances of young people becoming involved in crime. The ‘Neigh Bother’ project provides a diversionary education activity for young people 14 – 16 years old involved in or on the periphery of antisocial behaviour and targets young people involved in antisocial behaviour as a result of under age or binge drinking. The young people are referred by relevant agencies including police, antisocial behaviour services, community wardens, community outreach workers and social work, to attend a series of horse riding and livery lessons in East Ayrshire. The young people receive an additional educational input from various agencies in lifestyle choices and citizenship, emphasising the dangers of alcohol abuse and the effect it has on them, their family and the community.
The Getting into Work project focuses on assisting East Dunbartonshire residents who are on low incomes or out of work by providing a comprehensive outreach and aftercare service targeting those individuals currently not engaged with service providers, with a view to providing one to one support and aftercare. The aim of the project is to assist people into employment by increasing participation in employment related provision and other learning and skills initiatives.
From central government to local community council, the issue of tackling anti-social behaviour is key to any strategy designed to improve quality of life by making communities safer and stronger. It was with this aim in mind that in September 2008, The East Lothian Community Action Team, or ‘ELCAT’ as they are more commonly referred to, was formed. Funded directly by East Lothian Council, a service level agreement was drawn up between the police and local authority which set out the team’s roles and responsibilities. The term ‘Anti-social behaviour’ is a broad one and the remit of the team reflects that. From youths congregating in swing parks, to the cultivation and supply of drugs, any activity which causes alarm, concern or even mild irritation within our communities is ‘fair game’.
The role of the East Lothian Involvement Officer is to meet the need to consult with children and young people through setting up systems, initiatives and procedures to involve children, young people and their families in planning and delivering integrated services in East Lothian. These views are reported in the ‘Listen More and Assume Less’ report, issued twice a year with action points for improving how services for children and young people are delivered.
‘Support from the Start’ is about ensuring that mainstream services are doing all that can be done to improve the health and well being of children and families in the early years of life in areas of East Lothian where there is a record of health disadvantage.
The main aim of the Transition Towns project is to raise awareness of sustainable living and build local resilience in the near future. Communities are encouraged to seek out methods for reducing energy usage as well as increasing their own self reliance. East Lothian currently has three Transition Towns - Sustaining Dunbar, Sustainable Haddington and Transition North Berwick.
This case study outlines the steps taken by East Renfrewshire Council and its partners to tackle unemployment in the current financial climate and describes the steps taken to transform employability services from
A key target of the SOA and the Joint Capacity Plan is to shift the balance of care from residential placements to care at home. This is being achieved through increased respite provision, an increase in intensive packages in people’s homes, more accessible housing for older people, additional day care and the re-ablement model.
As we emerge from recession into recovery it is vital that key stakeholders continue to work in partnership to support businesses, workforces and local communities. The City of Edinburgh Council is continuing to work with key organizations through EARN (Economic Action Resilience Network). This partnership was established in October 2008 in response to the economic downturn and will continue to operate as the key facilitator for the City’s recovering economy.
The Edinburgh Partnership is one of the first in the UK to embed the philosophy of using Green Flag status as a mechanism for improving the parks and Greenspaces within their area.
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