Library
Our library contains documents held on the Improvement Service site together with links to documents held externally. A list of websites which also hold publications and information useful to those working in local government is available in our Information Sources section.
Users of the IS site are invited to submit documents that they think will be of value to other site users. Please note that you must be a registered user of the Improvement Service website and logged in if you wish to submit a new document. Documents submitted will not appear on the site immediately but will be subject to approval by our editorial team.
If you need any guidance or help please read our 'How to use this site' document.
Case Studies
Case studies of good practice which help to demonstrate the credibility and benefits of the SOA approach. These aim to show difference which SOAs are making locally. However, as SOAs are still new, and as outcomes take time to achieve, the case studies also cover planned work and expected benefits.
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Template used for the 2010 SOA case studies. Community Planning Partnerships can use this template to submit their own case studies for publication by the Improvement Service.
