Public Service Improvement Framework (PSIF)
DocumentsDate added
This is a joint statement between the Improvement Service and HMIE (Her Majesty's Inspectorate of Education).
Updated document covering Public Service Improvement Framework (PSIF) Frequently asked questions. July 09
Document outlining the wider benefits of the Public Service Improvement Framework for public sector organisations.
PSIF programme of learning events 2009
PSIF lead offers list
PSIF governance arrangements
PSIF exhibition overview handout, 2009
PSIF exhibition criteria handout, 2009
Scrutiny Improvement: government response to action group reports, March 2009
The 2007 report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland
PSIF contact information for board organisations
Reducing Burdens Action Group report to Ministers, 2 October 2008
Joint statement from the PSIF partnership and the Scottish Library and Information Council regarding the common objectives for the Public Service Improvement Framework and the Public Library Quality Improvement Matrix in their support for planning and delivering service improvements within Scottish councils. The statement explains how the shared values around how these frameworks actively contribute to improving the quality of life for citizens and communities across Scotland, and therefore support the commitments outlined within the Concordat, and the principles endorsed through Single Outcome Agreements.
Mark McAteer, Director of Governance and Performance, Improvement Service outlined what support is available and how to proceed with PSIF Phase Two for delegates attending the PSIF Event 19th March 2008.
Dave Bradley, Chief Operating Officer for Quality Scotland outlined some support and information which can be provided from Quality Scotland for delegates at the PSIF Event on 19th March 2008.
