Library
Our library contains documents held on the Improvement Service site together with links to documents held externally. A list of websites which also hold publications and information useful to those working in local government is available in our Information Sources section.
Users of the IS site are invited to submit documents that they think will be of value to other site users. Please note that you must be a registered user of the Improvement Service website and logged in if you wish to submit a new document. Documents submitted will not appear on the site immediately but will be subject to approval by our editorial team.
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Measurement / Reporting
DocumentsDate added
Leaflet produced by the Improvement Service about the Peer Review Framework offered to local government whereby a council can request an assessment of any of its services by a team of its 'peers' including officers from other councils and public sector organisations.
Single Set of National Indicators
This document sets out the headline definitions of the 198 indicators which will underpin the new performance framework. This national indicator set has been developed as part of the Comprehensive Spending Review 2007 so that it reflects the Government's national priorities. Performance against each of the 198 indicators will be reported for every single tier and county council Local Strategic Partnership.
The national indicator set will be the only measures on which central government will performance manage outcomes delivered by local government working alone or in partnerships. From April 2008, all other sets of indicators, including Best Value Performance Indicators and Performance Assessment Framework indicators, will be abolished.
Discussion paper on the new outcome-focussed performance framework for local government and its partners. The framework is being developed as part of the public service reform agenda. This document outlines how the framework is being developed, sets out the guiding principles which should underpin it, and the key requirements in the development of performance measures.
This Audit Commission paper introduces standards to drive improvement in data quality. Some of the issues we are aware of, it would be useful for feedback on how applicable the paper is in our own data quality initiative and if we can adopt some of the principles from the paper.
Effective performance management is fundamental to demonstrate to citizens, communities and service users that organisational objectives are being achieved. Through Best Value we have learned that we require a consistent approach to performance monitoring and we are working with local authorities to deliver a common framework to support this. Presentation by Mark McAteer, Head of Governance and Performance Management, Improvement Service.
Guidance provided by the Accounts Commission for Scotland.
Direction given by the Accounts Commission for Scotland.
