Library
Our library contains documents held on the Improvement Service site together with links to documents held externally. A list of websites which also hold publications and information useful to those working in local government is available in our Information Sources section.
Users of the IS site are invited to submit documents that they think will be of value to other site users. Please note that you must be a registered user of the Improvement Service website and logged in if you wish to submit a new document. Documents submitted will not appear on the site immediately but will be subject to approval by our editorial team.
If you need any guidance or help please read our 'How to use this site' document.
Change Capability
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An overview of the critical success factors identified within the Change Capability Model, which can be used to determine whether a council's change initiatives will succeed or not.
This checklist produced by Audit Scotland is in the form of a series of questions about good practice, based around three key issues; priority-based budgeting and spending, improving information on productivity, efficiency and outcomes, and better collaboration and joint working. It aims to promote detailed review and self-assessment by audited bodies.
