Library
Our library contains documents held on the Improvement Service site together with links to documents held externally. A list of websites which also hold publications and information useful to those working in local government is available in our Information Sources section.
Users of the IS site are invited to submit documents that they think will be of value to other site users. Please note that you must be a registered user of the Improvement Service website and logged in if you wish to submit a new document. Documents submitted will not appear on the site immediately but will be subject to approval by our editorial team.
If you need any guidance or help please read our 'How to use this site' document.
Social Services
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This report from IRISS (Institute for Research and Innovation in Social Services) examines how social media is being used by service users and carers in the development of personalised social care and self-directed support.
Guide to self-evaluation, tailored to social work, from the Social Work Inspection Agency and the Improvement Service. This guide represents an evolution of the SWIA performance inspection model (PIM) from an inspection tool to a self-evaluation tool. In this guide, the Performance Inspection Model becomes the Performance Improvement Model. The guide can be used on its own or in conjunction with other quality management systems.
