Head of Business Development
Tel. 01506 283824
or go to the Service Providers' Portal, which provides news, information and resources to assist in the integration of myaccount. These include documentation, policies, guidance and code snippets. To access the resources, visit the portal and either sign in with your myaccount or register for one.
If you would like to register with myaccount or get more information about using myaccount as a citizen, please visit http://signin.mygovscot.org
If you are a service provider and would like more information about using myaccount in your organisation, please contact:
Replacing one million National Entitlement Cards in six months – and making sure they went to the right people – was always going to be a massive task. Fortunately, the Improvement Service’s Data Hub was there to help.
The cost and administrative burden of cash handling in schools can be significant. When Aberdeenshire Council introduced an online payments system for school catering services across its secondary schools, using myaccount for authentication, there were benefits for parents, schools and the Council.
One year on from introducing new digital services using myaccount for customer sign in and authentication, Highland Council is well on its way to achieving its target of dealing with 40% of customer transactions online.
mygovscot ‘myaccount’ is the simple and secure sign-in service to access online public services provided by eligible public bodies in Scotland. It is the agreed national approach for individuals to sign-in to online public services within Scotland. This case study outlines its development.
How City of Edinburgh Council is using myaccount to offer automated services to its customers online.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.