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National Entitlement Card

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The National Entitlement Card is a single, multi-application smartcard which provides proof of the holder's entitlement to access a range of local government services such as concessionary travel, libraries, leisure facilities, and cashless catering in schools.  More than 1.5m Scots are now using the National Entitlement Card to access these services. 

The administration of the National Entitlement Card is managed by each of the 32 Scottish councils through a national card management system.

A partnership with Young Scot (the national youth information charity for 11-26 year olds) uses the National Entitlement Card to help its 380,000 members access local services and benefits, highlighted in more detail in this case study.


  • Encourages full take-up of service entitlements;
  • Single card for access to multiple services;
  • Faster, more convenient public services.

DID YOU KNOW... Scottish councils have saved more than £4m through collaborative procurement and development of the National Entitlement Card?

For more information on the National Entitlement Card Scheme, contact Brenda Robb, NEC Programme Manager.

Last Updated ( Monday, 24 January 2011 10:21 )
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