Almost 100 delegates from 24 local authorities attended the Elected Members Caseload Management Knowledge Sharing Event on 2 November 2007. The event was an opportunity to hear the key findings and lessons learned from the caseload management system pilot, hear from practitioners using caseload management systems within their councils and see demonstrations of four separate solutions.
Presentations from the event are available to download, as well as an event evaluation form, and programme.
If you have any queries relating to this event, please contact Fiona Dick or Martin Brown.
Related documents
Caseload Management Pilot - Project Overview & Lessons Learned
Elected Member Caseload Management Knowledge Sharing Event - Colin Mair's presentation
Caseload Management Systems - Tips for roll-out
Elected Members Caseload Management Event Programme
Elected Members Caseload Management Event Feedback Form
Caseload Management Systems - Comparison of Options
