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May 2009

# Article Title Date
1 Customer service qualifications information added to local government jobs portal Wednesday, 27 May 2009
2 Linking employee engagement and customer satisfaction Wednesday, 27 May 2009
3 Customer satisfaction and experience measurement ready to pilot Wednesday, 27 May 2009
4 Public Service Improvement Framework – May 2009 update Tuesday, 26 May 2009
5 Outcome Indicators Consultation Workshops Tuesday, 26 May 2009
6 Communities of practice win GC Award Monday, 25 May 2009
7 The Guardian seeks innovative teams for public services awards Wednesday, 20 May 2009
8 Recognition for Renfrewshire Council and the Customer Service Professional Qualifications Wednesday, 13 May 2009
9 North Lanarkshire Council introduces Phone calls for Work Monday, 11 May 2009
10 Equally Well employability training in North Lanarkshire Monday, 11 May 2009
11 Scottish communities of practice facilitator training course launched Thursday, 07 May 2009
12 IS-supported projects shortlisted for GC Awards Wednesday, 06 May 2009
 
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