Improvement Service

Supporting Scottish Local Government and its partners to deliver better outcomes for communities

Home 2009 May Public Service Improvement Framework – May 2009 update


Public Service Improvement Framework – May 2009 update

E-mail Print PDF
Falkirk Council and Tayside Fire and Rescue Service have recently joined the PSIF partnership bringing the number of participating organisations to 25. Other PSIF activities within the past month include:
  • The first meeting of the PSIF High Level Advisory Group was held on 20 May 2009. The Group is made up of senior officers from local government, health, inspectorates and regulatory bodies and the Scottish Government. They will review PSIF within the wider public sector environment in Scotland to ensure continued relevance and rigour within the framework.
  • North Lanarkshire Council, which has been a PSIF practitioner since 2008, has recently achieved its corporate Investors in People (IiP) accreditation. It hosted a workshop on 20 May to pass on its experience and lessons learned to the wider PSIF community.
  • Interest has been expressed by a number of local authorities in piloting the PSIF as a mechanism for passing information to the Social Work Inspection Agency for an inspection. This is an exciting development in terms of realising the recommendations of the Crerar Review in 2007.
  • The PSIF Learning Event for IiP and Customer Service Excellence on 20 May was well attended and identified the benefits of using the PSIF as the mechanism for taking forward IiP and Customer Service Excellence applications.
  • Work has commenced on creating a specific PSIF framework for assessing the governance arrangements of Community Planning Partnerships. This will allow partnerships to identify areas for improvement and will help them ensure that the plans outlined in the Single Outcome Agreements are carried out.

For further information on the Public Service Improvement Framework, see the PSIF page on this site or contact Jane O'Donnell on 01506 775567.

 
©2012 Improvement Service