Improvement Service

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October 2009

# Article Title Date
1 PSIF working to reduce scrutiny burden Tuesday, 27 October 2009
2 Measuring customer satisfaction with council services Tuesday, 27 October 2009
3 Advanced search features added to IS web site Tuesday, 20 October 2009
4 Critical mass on single platform opens up new opportunities Monday, 12 October 2009
5 Uninterrupted customer service for East Renfrewshire Council Wednesday, 07 October 2009
6 Customer First Conference report and materials available Tuesday, 06 October 2009
7 Recognition for Customer Service Professional Qualifications Tuesday, 06 October 2009
8 Northgate agreement improves access to revenue and benefits information Tuesday, 06 October 2009
 
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