Scottish public bodies are familiar with the need to engage customers in their decision-making. Now Consumer Focus Scotland is looking for examples of best practice from councils, health boards and partners doing just that.
Organisations are being invited to nominate their consumer engagement project for consideration by an expert panel (which will include the Improvement Service). Successful projects will be invited to take part in a practice sharing event and will be featured in a publication on best practice in consumer engagement to be sent to MSPs and senior management across the public sector.Further information, project criteria and a nomination pack are available on the Consumer Focus Scotland website.
