We publish news from the Improvement Service as well as other news relevant to local government improvement in Scotland. We welcome contributions from Scottish local authorities and partner organisations. If you have a story you would like to share, contact us.
Fourteen Scottish councils have expressed interest in taking part in a community lottery, with a number of others wanting to be kept informed of progress. Fourteen councils express interest in community lottery
The IS' Spatial Information Service (SIS) recently reimbursed local authorities a total of £250,000 to assist with improving their spatial data.
During January 2019, the Improvement Service funded technical software training for Scottish local authority staff to assist with the management of their street and property data.
Scotland’s councils have done a very good job in delivering essential services for their communities in light of increased demand for services. They are very aware, however, of the increasing challenges ahead as budget pressures begin to bite, as a new report highlights.
The Roads Collaboration Programme welcomes the second cohort of aspiring road service managers to the Routes to Leadership course, commencing in March 2019.
The Improvement Service, in partnership with the University of Stirling, has successfully applied for funding from the Scottish Graduate School of Social Science to jointly support an ESRC-funded PhD studentship.
The IS and Carnegie Trust UK have produced a briefing paper for elected members which explains what is meant by affordable credit and why it has a key role to play in locally based policies that alleviate poverty and address income inequality.
Eighty-one per cent of stakeholders are satisfied or very satisfied with the support they receive from the Improvement Service (IS) - an increase of 4% from 2017.
Local authority investment in money and welfare rights advice provision reaps significant benefits for citizens with every £1 invested providing financial gains of £21-24 for clients, according to a new report.
The Scottish Local Authorities Economic Development (SLAED) Indicators Report for 2017/18 was published on 6 December 2018. The publication coincided with the SLAED- EDAS annual conference.
The Improvement Service has launched a renewed offer of support to councils on transformation.
Last month I had the pleasure of meeting directors of public health as a group for the first time and was deeply encouraged by their positive attitude not only towards the reform of public health but also to the role local government plays in improving health and wellbeing outcomes for our communities.
For a number of months, the Improvement Service has been facilitating discussions with councils on the potential to establish a local authority lottery scheme.
The first three cohorts of the PDA in Project Management are underway, with each group progressing well and really interesting debates in each workshop.
In June 2018 the Improvement Service hosted its first Change Manager's Networking Event.
We listened to those who attended the event and found that individuals and organisations were looking for support with change and transformation, particularly around service redesign, leadership, culture, people, empowerment and data.
The Spatial Information Service (SIS) exists to improve local authority’s spatial data and its use. It also plays a role in promoting spatial data and technology across the wider community.
Violence and abuse can have a devastating impact on the lives of women and children in local communities. It is estimated that more than 1 in 3 women in Scotland have experienced physical and/or sexual violence, and 1 in 5 children have experienced domestic abuse.
On 3 December the Improvement Service will be presented with the nationally recognised Cycle Friendly Employer Award by Cycling Scotland. The Award aims to support and encourage cycling as a healthy, sustainable and accessible way to travel to work.
Inspired by Lt Colonel John McCrae’s poem, In Flanders Fields, written during the First World War, the poppy has become the symbol of Remembrance for those who gave the ultimate sacrifice.
The IS’s Change Management Team has developed a range of free training for councils to help improve their change management skills and capacity.
Work on the next generation of myaccount has begun following the contract award in August. With the ink now dry on the contracts, the Improvement Service has been busy working with the four appointed suppliers - Tata Consultancy, Brightsolid, Yoti and Wallet Services - to lay the foundations for the next generation ambitions to be achieved.
The Scottish Government has granted £189,000 to the Improvement Service to extend the availability of money and welfare advice in healthcare settings.
Geospatial data underpins almost everything we do, from satellites to smartphones. With a recognised skills deficiency in this sector, the Improvement Service recently hosted a week-long pupil placement in geospatial data analysis.
The Spatial Information Service (SIS) delivers a range of projects and initiatives that seek to make better use, and increase the value, of local authorities’ rich location and address-based data. It also provides guidance, support and representation for local authorities on many national data and technology initiatives.
The Talk Money Scotland Week (formerly Financial Capability Week) will take place between the 12-18 November 2018. The annual event is celebrating the work thousands of organisations are doing to improve financial capability across the UK.
The Improvement Service has been working with National Records of Scotland in preparation for the 2021 Census. The forthcoming Census, which will be conducted online for the first time in the UK, will use the One Scotland Gazetteer (OSG) as the core address dataset.
Partners in Planning have launched a new website to provide people working in the planning system with a single point of access to the skills and knowledge that enable behaviour change.
The new Professional Development Award (PDA) in Project Management offered jointly by the Improvement Service and Scotland Excel is off to an encouraging start. Seven councils are taking part in the first cohort with a further four council-specific cohorts to come over the next few months in South Lanarkshire (x2), North Lanarkshire and Fife.
A pilot project to establish a Community Development Finance Institution (CDFI) has increased access to affordable credit and financial services among its target market, and improved confidence in managing money, according to an evaluation by the Improvement Service.
Two new datasets - cycle networks and culverts - have been published on Spatial Hub, the source of Scottish local government spatial data.
The Welfare Advice Service Facilitator team has created a short film to support the establishment of welfare advice and health partnerships.
The IS' change management team visited Wigan Council in June to find out more about how it has been changing the way it works with customers, communities and partners.
The IS Change Management team held a Change Manager’s Networking Event in Glasgow in June.
A new project to tackle the attainment gap in Scotland through partnership with Scottish Government and Young Scot has been launched by Deputy First Minister John Swinney.
The Improvement Service has appointed four technology partners to further develop myaccount and its platform for digital public services.
The Improvement Service and Scotland Excel are joining forces to deliver an established qualification in project management. The course will focus on the practical application of key project management skills in a local government context.
A new online service designed to transform communications between schools and parents/carers is about to be launched. Parentsportal.scot is designed to replace the ‘schoolbag run’, giving parents online access to a range of school-related services.
Myaccount, the secure sign-in service for online public services in Scotland, has reached a milestone of half a million registered users. A Glasgow resident has become the 500,000th person to register with the service.
The Talk Money Scotland Week (formerly Financial Capability Week) will take place between the 12-18 November 2018. The annual event is celebrating the work thousands of organisations are doing to improve financial capability across the UK.
The Improvement Service and Audit Scotland hosted a round table on transformational change in January, with public service and third sector leaders, policy makers and partners attending to speak about their experiences.
A successful joint bid to the Scottish Government for £250,000 will help fund the work to design local pilots of basic income in four councils across Scotland.
See Me, Scotland’s programme to end mental health stigma and discrimination, is looking for a Workplace Equality Consultant.
Local government spatial data experts gathered on 1 May 2018 for the first Spatial Hub Forum, hosted by the Spatial Information Service (SIS).
The IS is supporting the Scottish Government and Hunter Foundation Innovation Fund to tackle child poverty, with interim chief executive Sarah Gadsden sitting on the panel to advise on applications.
The Improvement Service was highly commended at the LARIA Research Impact Awards 2018, coming second in the ‘best use of local area research’ category.
The Scottish Government, COSLA and the Improvement Service have published the Equally
Safe Quality Standards and Performance Framework. Developed in partnership with the National Violence Against Women Network, the framework provides an invaluable resource to help multi-agency Violence Against Women Partnerships measure their progress and performance in implementing Equally Safe: Scotland’s Strategy for preventing and eradicating violence against women and girls at a local level.
The Improvement Service’s Social Return on Investment (SROI) analysis of the embedding of welfare rights advisors in medical practices has been shortlisted for the ‘best use of local area research’ award in the Local Area Research and Intelligence Association (LARIA) Research Impact Awards.
2018 will be a big year for this multiple award-winning service, as we look to build on myaccount’s strong foothold in local government and health. In the first quarter of the year, more online public services “powered by” myaccount will launch – Parents Portal, NHS Scotland’s Health and Social Care Portal (as a proof of concept) and South Lanarkshire Council.
The Improvement Service has appointed an interim chief executive, initially for eight months, to succeed Colin Mair, who retires at the end of this month. Sarah Gadsden, currently Director of Strategic Development and Collaboration within the Improvement Service, was chosen by the Improvement Service Board.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
As well as news from the Improvement Service other news relevant to local government improvement in Scotland. is also published. The Improvement Service welcomes contributions from Scottish local authorities and partner organisations. If you have a story you would like to share, contact us.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
Find out about all the events and activities organised by the Improvement Service or of interest to Scottish local authorities here. If you would like to add an event to this calendar, please contact info@improvementservice.org.uk
You can quickly browse events from the calendar opposite, or go to the events page for full details of all events.