improvement service

News

This section contains news relevant to Scotland's local government from external sources and local Councils.

We welcome contributions from Scotland's local authorities and their partner organisations. If you have a story about innovative projects or good practices in your Council that you would like to share with elected members, officers and practitioners, please register/login and use the 'Submit News' link. Submissions will be reviewed by our editorial team and, if approved, will appear on the site within three working days.

West Lothian goes live with Lagan CRM

West Lothian Council went fully live with the Lagan replacement for its previous CRM system on 2 June 2008, as part of the National CRM project.
Last Updated ( Monday, 23 June 2008 )
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Invitations to tender - National Gazetteer solution

Stirling Council, as lead council for the National Gazetteer and on behalf of Scottish local government and the Improvement Service, now wishes to procure a new solution to provide centralised collection, compilation, storage, maintenance, distribution and delivery of the National Gazetteer for Scotland to include core street and property elements.

For further information please on the tender click here.

Last Updated ( Monday, 16 June 2008 )

Public sector employment in Scotland

Scotland's Chief Statistician has published statistics on Public Sector Employment in Scotland. The publication provides statistics up to Quarter 1 of 2008 and covers all of the public sector as defined by UK National Accounts.

Read the press release...

Read the full report...

Lagan/Capgemini CRM Healthcheck offering

As a follow up from the Lagan Capgemini Partnership launch event, the partnership is offering Scottish local authorities a CRM Healthcheck to help them understand progress and identify the critical next steps to achieve identified opportunities and improve quality of customer service delivery while realising efficiency improvements.
Last Updated ( Wednesday, 11 June 2008 )
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Procurement best practice indicators released

A set of best practice indicators (BPI) for public procurement in Scotland has been released by the Scottish Government.
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