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Building and sharing knowledge to support improvement |
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Knowledge management (KM) is about building and using organisational intelligence to improve performance. Collectively councils have the knowledge to support ongoing improvement across the whole sector. KM helps people tap into this knowledge. It gives people the tools to improve the way they capture, share, re-use and adapt knowledge. It reveals what works and helps people build on experience to ensure better practice, strategy and policy. A resource designed to help local authorities improve their knowledge management has been launched by the Improvement and Development Agency (IDeA).
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Last Updated ( Wednesday, 16 April 2008 )
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