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myaccount - the secure and easy way to access Scotland's public services online

myaccount - Our Role

The Improvement Service operates and manages the myaccount service - which is Scottish Government-funded – and it builds on our previous experience since 2006 of developing and managing the National Entitlement Card and Citizen’s Account.


Formerly known as the Citizen’s Account, as well as a re-badging of its name, the myaccount service’s technology has undergone a comprehensive refresh, introducing new features and functionality in its wake.


Read the case study about the development of myaccount.

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