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The introduction of participation requests, while potentially challenging for traditional ways of working, can also be viewed as a positive opportunity to encourage active participation as a matter of course. A number of CPPs are already actively engaging with communities to work towards jointly improving a wide range of local outcomes. This approach seeks to improve understanding of the issues under consideration, use the full range of talents within communities and develop sustainable and cost-effective improvements. A framework and approach that routinely encourages active participation is likely to reduce the incidence of one-off, reactive participation requests.
Whichever approach is taken, CPPs should consider how they will ensure that:
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
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