Change management word cloud

Enhanced change management support for councils


Councils undergoing change can look forward to more support from the Improvement Service (IS).


The IS has expanded its change management team and is developing an enhanced programme of work in this area. The focus will be on providing support to councils and partnerships to deliver transformational and operational level change.


The programme will be likely to include a range of support mechanisms, such as:


  • knowledge transfer
  • capacity building
  • change management checklists and toolkits
  • research papers
  • business analysis support


This will build on the work done to date through the Change Managers' Network, development of the business analysis toolkit as well as hands-on support to individual councils. We are keen to ensure that our work meets the needs of local authorities and we will be making contact with councils to identify support requirements. In the meantime, if there is anything you would like to discuss or suggest then please get in touch.



Gerard McCormack, Change Programme Manager, 01506 283850

Clare Sherry, Senior Project Manager, 01506 283809


Or join us on the Knowledge Hub - Change Managers' Network Scotland