Karen Carrick and Paige Barclay from the IS' Improving Outcomes in Money Advice Project team

IS ‘highly commended’ for welfare advice research at LARIA awards


The Improvement Service was highly commended at the LARIA Research Impact Awards 2018, coming second in the ‘best use of local area research’ category.


The commendation was for the Social Return on Investment (SROI) analysis of the embedding of welfare rights advisors in medical practices in Dundee and Edinburgh. The research, which was carried out in partnership with NHS Lothian, Dundee City Council and Granton Information Centre, found that embedding welfare rights advisors in medical practices, with consensual access to medical records, has substantial benefits for patients, medical practice staff, welfare rights advisors, and funders.


The LARIA Research Impact Awards are designed to showcase the work of those researching local areas. The ‘best use of local area research’ category recognises research that has facilitated greater understanding of a local issue, and led to evidence-based decision-making within a public sector body.


Since the release of the report there has been significant interest from local authorities and Health and Social Care partnerships in adopting the service delivery model. The Scottish Government also committed funding for a Welfare Rights Advice Service Facilitator to support further roll-out across the country.