Knowledge Hub is the UK’s largest public service collaboration platform. It’s the place where people working across public services go to exchange knowledge, experiences and ideas on how to improve services, and create connections with peers and experts in a secure environment.
The Improvement Service is working with the provider of Knowledge Hub (KHub), to offer access to the platform to all Scottish public service organisations and support them in its use.
It offers you the opportunity to:
You can get started today by registering on the site. Minimal information is needed to register.
If you’re thinking of creating a group, but would like to talk to someone first, or just want more information, contact us on firstname.lastname@example.org
We regularly update this page with advice and tips on making the most of Knowledge Hub so please check back again.
Knowledge Hub (KHub) is now the UK’s largest online public sector collaboration platform.
One way is to complete your KHub profile.
Having a complete profile lets other members see who you are, helps to build trust and can help other participants ‘put a name to a face’.
The KHub platform can also use the information in your profile to suggest content that may be of interest to you.
This short video explains how to edit your profile and the main elements of it, from amending your login details, adding social media account names and changing your profile picture to setting your privacy options to control who sees what in your profile.
Please note, you will have to have registered on the site and be logged in for the links on this page to work.
The Online Help Centre contains lots of advice and guides on how to do the most common tasks on Knowledge Hub, as well as fixes for some common issues.
These cover the KHub's main functions to get you up and running quickly. The guides cover the main elements or functions available in groups: forum (discussions), library (documents), events, wiki, ideas, members list and blogs.
There is also a series of videos on the platform that explain:
For information that's a bit more in-depth, once you’re a member you can try the following:
Creating groups and running them:
If you can't find what you'd looking for online, or you're after support that's more tailored to you needs, you can get in touch with us for help. We can:
Help you develop and grow your group
There’s also the Online Facilitators Community; which supports members in running their groups.
Take a look at how other organisations across Scotland are using Knowledge Hub.
The Dundee Advice Workers Forum is a local network for people working in advice services to share information and experiences.
The Forum meets 4-6 times a year but was looking for ways to improve communication between members on a day-to-day basis and increase partnership working across the sector.
It established an online group on the Knowledge Hub, a secure online collaboration platform which enables colleagues across public and third sector services to connect, discuss, exchange knowledge and develop initiatives to improve public services.