The Improvement Service, in partnership with the Money Advice Service, is leading on the collation and analysis of data for the Money Advice Performance Management Framework (MAPMF).
The Framework aims to capture key performance indicators for money advice services funded by local authorities on both an in-house and commissioned basis. It forms part of the Improving Outcomes in Money Advice Project, whose initial research identified local authorities as the main funders of money advice services in Scotland.
The MAPMF has been developed in close consultation and co-operation with local authorities and other key stakeholders and provides a consistent basis for reporting and measuring money advice performance.
The framework is now in its third iteration, having so far reported on the performance of money advice services for financial years 2014-15 and 2015-16. With increasing uncertainty in relation to the future funding of money advice services in the face of ongoing budget cuts, as summarised in a recent report by the project team, the need to demonstrate the achievements of the services and the difference they make remains as important as ever.
Anyone interested in learning more about this work should contact the project team via firstname.lastname@example.org.
The data returns for the 2015-16 financial year, submitted by all 31 Scottish local authorities who fund money advice services, were analysed and a report produced. As this was the second iteration of the performance management framework, it was possible to compare the data provided with that reported for the previous year.
The key findings were:
Building on feedback from the first iteration of the MAPMF, the project team created reports for each local authority area which contain, on an individual basis, the data that was used to compile the overview 2015-16 report. Where possible, these reports outline any key performance changes in money advice services between 2014-15 and 2015-16, as suggested by the data supplied. Each individual report is available to download in full via the summary pages listed below.
The data returns for the 2014-15 financial year, submitted by 30 of the 31 Scottish Local Authorities who fund money advice services, were analysed and a report produced.
The key findings were:
This first report identified issues that were addressed following further discussion with Local Authorities and other key partners. As a result, several Framework indicators were revised, data collection approaches were reviewed, and a second version of the Indicator Guide was published for the 2015-16 iteration.
The Indicator Guide sets out the scope and aim of the Money Advice Performance Management Framework (MAPMF). It includes the measures used to assess performance and definitions for each indicator. The Guide also explains the process through which councils should submit data to the Improvement Service.
The first version of the Indicator Guide was created following numerous consultations involving all 32 Scottish local authorities, as well as key national stakeholders. Following the 2014-15 and 2015-16 iterations of the MAPMF, and through discussions with key stakeholders, the Indicator Guide has continued to be reviewed and revised.
Previous versions of the Indicator Guide: