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Benchmarking for Improvement Toolkit PDF Print
This toolkit was developed in response to findings from research undertaken by the ABC Benchmarking Partnership. Managers in local authorities thought benchmarking was important but they sometimes experienced practical barriers when undertaking it. The toolkit aims to address some of the issues raised by the research through provision of opportunities for self-learning as well as facilitated learning to develop practical knowledge and skills. The toolkit includes:

1. An introduction to the toolkit and reading and reference material for anyone to use.
(i) Introduction to the benchmarking resource materials (pdf)
(ii) Pre-course reading and reference materials (please note that this is an extract from the full Participants' Resource Pack that accompanies the training events. Only links to the pages included in the extract are therefore active. The full document is provided at the participative events where additional concepts and skills are developed).

2. Resources for public sector trainers (or other public sector facilitators responsible for benchmarking training) who are members of the Benchmarking for Improvement Community of Practice (you have to be a member of this group and be logged in to access these documents. If you aren't already using the communities platform you can register, and apply for membership to this group or any other):
(i) Trainers' Resource Pack (pdf)
(ii) Pre-course Assessment Form (pdf)
(iii) Presentation Slides (MS PowerPoint)
(iv) Presentation Handouts (pdf)
(v) Participants' Resource Pack (Pdf - hyperlinked)
(vi) Customisable Templates (MS Word - fully customisable).

Our pilots indicated that attending an event will be valuable, even if you already have experience in benchmarking - so sign up for a facilitated event if you can.

If you can't access an event in your own organisation, we may be able to put you in touch with other authorities who are running an event, or set up open events across different public sector organisations. Contact: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (ABC Benchmarking Partnership) or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (Course Developer) to enquire.

If you have any questions, please contact a member of the ABC Benchmarking Partnership.

We hope you find the toolkit helpful and we look forward to hearing about your benchmarking activities.

 
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