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We provide a number of consultancy and facilitation services to support all councils and Community Planning Partnerships to deliver improved outcomes, as well as services relating to enhancing the learning and skills of officers and elected members, facilitating performance management and improvement and research.  A full list of our services is below.


Consultancy and Facilitation

Business Analysis

The Business Analysis Service offers consultation, advice and practical support with business/service change and transformation.


Change Management

Facilitating the Change Managers Network, supporting local authorities' change activities, and sourcing and sharing good practice.


Community Planning Improvement Board

The Community Planning Improvement Board (CPIB) provides improvement support for community planning in Scotland.


Early Learning and Childcare (ELC) Expansion

As part of the Scottish Government’s Delivery Assurance Team, the Improvement Service provides support and constructive challenge to both Scottish Government and local government as they implement their ELC expansion plans.


Economic Outcomes Programme

The Economic Outcomes Programme works to help councils maximise the impact of their economic development activities.


Fairer Scotland Duty

Support for implementation of the Fairer Scotand Duty to reduce inequalities of outcome related to socio-economic disadvantage.


Improving Outcomes in Money Advice

Improving the impact of Scotland’s money advice services and supporting councils and their partners in this process.


National Co-ordinator - Child Poverty Action Reports

Working with local authorities and health boards to support the development of Local Child Poverty Action Reports by acting as a child poverty champion, sharing and promoting good practice and working to ensure local reports are an effective lever for tackling child poverty in Scotland.


Organisational Development

Supporting capacity building to improve the performance and effectiveness of organisations.


Planning for Place

Supporting councils and their partners to collaborate in based approaches to joint planning, resourcing and delivery of places that enable all communities to flourish.


Roads Collaboration Programme

Exploring opportunities to share services among the 32 roads authorities and Transport Scotland.


Spatial Information Programme

Leading the development of spatial information products and a collective approach to collective data management across Scottish local government.


Tackling Violence Against Women

Supporting the work of the National Violence Against Women Network with Community Planning Partnerships and elected members.


Welfare Advice and Health Partnerships

The Welfare Advice Service Faciliator (WASF) is an initiative which aims to establish welfare advice and health partnerships within healthcare settings.


Workforce Planning

Assisting councils and their partners in effective workforce planning.


Learning and Skills

Elected Members' Development

Support for the professional development of Scottish councillors.


Planning Skills

Addressing learning and development needs in planning services.


Data and Intelligence

Data Services

Our products and services to help you make the best use of your data. These can be combined with external data sources to produce intelligence which can assist with the targeting of preventative work to redesign public services for the future.



We work with councils and other key partners to carry out and/or support evaluations covering a range of activities.


Research Services

Our research team manages analytical projects, undertakes bespoke analysis, and conducts independent research projects in order to improve the local government evidence base.


For all  queries contact:


Tel. 01506 282012

Services from the Improvement Service - consultancy and facilitation, learning and skills, performance management, research



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