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We provide a number of consultancy and facilitation services to support all councils and Community Planning Partnerships to deliver improved outcomes, as well as services relating to enhancing the learning and skills of officers and elected members, facilitating performance management and improvement and research.  A full list of our services is below.


Consultancy and Facilitation

Business Analysis

The Business Analysis Service offers consultation, advice and practical support with business/service change and transformation.


Change Management

Facilitating the Change Managers Network, supporting local authorities' change activities, and sourcing and sharing good practice.


Economic Outcomes Programme

The Economic Outcomes Programme works to help councils maximise the impact of their economic development activities.


Linking Community and Spatial Planning

Supporting  the development of closer links between community and spatial planning to achieve better places and outcomes.


Improving Outcomes in Money Advice

Improving the impact of Scotland’s money advice services and supporting councils and their partners in this process.


Organisational Development

Supporting capacity building to improve the performance and effectiveness of organisations.


Roads Collaboration Programme

Exploring opportunities to share services among the 32 roads authorities and Transport Scotland.


Spatial Information Programme

Leading the development of spatial information products and a collective approach to collective data management across Scottish local government.


Tackling Violence Against Women

Supporting the work of the National Violence Against Women Network with Community Planning Partnerships and elected members.


Workforce Planning

Assisting councils and their partners in effective workforce planning.


Learning and Skills

Elected Members' Development

Support for the professional development of Scottish councillors.


Planning Skills

 Addressing learning and development needs in planning services.


Performance Management and Improvement

Self-assessment in Community Planning Partnerships

Working with Community Planning Partnerships to support their self-assessment and improvement planning.


Third Sector Interface Community Planning Improvement Project

 Helping Third Sector Interfaces to clarify and strengthen their role in community planning.



Research programme

Our research team manages analytical projects, undertakes bespoke analysis, and conducts independent research projects in order to improve the local government evidence base.


For all  queries contact:


Tel. 01506 282012

Services from the Improvement Service - consultancy and facilitation, learning and skills, performance management, research



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