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The Framework for Public Funding of Advice was launched earlier in the year and sets out the key elements that public funders should take into account when reviewing their current funding arrangements with advice and representation services or when funding new projects.
One key element of the framework is to focus on the best outcomes for clients, whilst providing good overall value for the public purse.
The event ‘Shared Perspectives on the Outcomes of Advice’ held on 27 October 2015 at Glasgow Royal Concert Hall provided an opportunity for attendees to hear about and help shape thinking on outcomes of advice. It also explored how advice fits in with other policy priorities and encouraged connections between delegates on common issues.
More than 250 delegates attended on the day and you can view the programme for the event here.
The event was planned in collaboration with the Scottish Government, Scottish Legal Aid Board and Improvement Service and continued on the good practice example of partnership working from earlier in the year.
Denise Swanson, Scottish Government welcomed key speakers from Scottish Government, Citizens Advice, Money Advice Service and Scottish Legal Aid Board.
Videos of all the key speeches are available on our YouTube channel.
Gill Long, of Parkhead CAB, launched the learning programme ‘Measuring Outcomes from Citizens Advice’.
The workshops were delivered by Citizens Advice, Evaluation Support Scotland, NHS Health Scotland, Scottish Legal Aid Board, Money Advice Service and the Improvement Service. Copies of the presentations are available below:
Diane Kennedy, Evaluation Support Scotland and John Osborne, Scottish Legal Aid Board
Hazel Thoms, Scottish Legal Aid Board
Sandra Sankey, William Mckinnon and Karen Carrick, Improvement Service
Mike McLean, Improvement Service
Attendees were able to contribute to the national discussion on Creating a Fairer Scotland by exploring the developing role advice services play in tackling inequalities. There was the chance to provide feedback on national projects to improve reporting on money advice and develop quality standards of advice.
A range of exhibiting organisations provided information and materials for delegates and it provided a great networking space.
Revisit this webpage to view further reports and actions leading on from the event.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.