The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
The IS has a non-partisan role to support all elected members in Scotland.
The Improvement Services produces a series of newsletters on a range of subjects, including myaccount, elected members, tellmescotland as well as the main IS newsletter. Subscribe on this page.
For all queries contact:
Tel. 01506 282012
We have a non-partisan role to support all elected members in Scotland. The following support is currently available through our ‘Supporting Elected Member’ programme:
More generally, we deliver a range of products that are available to councils and Community Planning Partnerships focused on data analysis, digital public services, learning and development, online tools and collaboration and performance management and indicators.
We also provide a number of consultancy and facilitation services to support councils and Community Planning Partnerships to deliver improved outcomes, as well as services relating to enhancing learning and skills, facilitating performance management and improvement and research.
Details on all of these, including who to contact for further information or how to get involved, is available from the Products and Services tabs at the top of our website.