Access to and use of any Improvement Service website are subject to the following terms and conditions. The access and use of this website, and its sub-sites, constitutes the user's acceptance of these conditions.

1. Copyright and printing

1.1 All rights, including copyright, in the websites and contents of the Improvement Service web pages and downloads are owned by the Improvement Service or controlled for these purposes by the Improvement Service (on behalf of our partners). Users may download and print copies of the material displayed on an Improvement Service website for personal use only (including use at work), provided that you maintain all copyright notices and other proprietary notices and comply with all confidentiality obligations hereunder. You must NOT permanently store or otherwise copy contents for commercial gain.

1.2 The trade marks and logos of the Improvement Service, names and images displayed on the Improvement Service websites are the registered or unregistered trade marks of the Improvement Service.

1.3 You shall comply with all copyright laws worldwide in the use of the contents of this website and to prevent any unauthorised access or copying of its contents.

2. Liability and disclaimer

2.1 While reasonable care has been taken in the preparation of the Improvement Service website to ensure that the information contained on it is accurate, the content, names, text and images included on it are provided 'AS IS' and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to UK law, the Improvement Service disclaims all warranties expressed or implied, including but not limited to implied warranties of reasonable care, satisfactory quality or fitness for a particular purpose and non-infringement of title.

2.2 The Improvement Service cannot warrant that this website and any associated services will be uninterrupted or error free, that any defects will be corrected, or that this website is free of viruses or other harmful components. The Improvement Service does not warrant the materials in this website in terms of the correctness, accuracy or otherwise.

2.3 The Improvement Service website contains guidance and notes on certain aspects of law as they might affect the average person. They are intended as general information only and do not constitute legal or other professional advice. It should not be relied on as the basis for any decision or legal action. The Improvement Service takes every reasonable step to ensure the accuracy and reliability of information published on the website, but cannot accept liability for any loss suffered due to reliance on the contents of them. The law is constantly changing so expert advice should always be sought.

2.4 To the extent permitted by applicable laws, no liability is accepted for any direct, indirect, incidental, special or consequential loss or damage to any user (whether arising in contract, tort including negligence or otherwise) arising out of or in connection with the use of the Improvement Service website or these terms and conditions except for personal injury or death of any person caused by negligence or for fraud.

3. Third party links

3.1 Links contained in the Improvement Service website, and its sub-sites, may lead to other websites. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site.

4.Supply of information

4.1 Although the Improvement Service may from time to time monitor or review discussions, postings, transmissions, bulletin boards and the like on its websites, the Improvement Service is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, omission, third party infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on its website. Users are prohibited from posting or transmitting any unlawful, defamatory, obscene or scandalous material or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law. The Improvement Service reserves the right to delete, edit or move any content or materials supplied by you in its absolute discretion and to cancel your registration and access rights at any time and for any reason. The Improvement Service will fully cooperate with any law enforcement authorities or court order requesting or directing the Improvement Service to disclose the identity of anyone posting any such information or materials on its websites.

4.2 The Improvement Service's web server may automatically recognise the domain name and email address (where possible) of users of its websites. The Improvement Service may collect the domain name and email address of visitors to its websites, the email address of those who post messages to its bulletin boards, the email addresses of those who communicate with the Improvement Service via email, email addresses of those who make postings to the Improvement Service's discussion areas, aggregate and /or analyse information on what pages users access or visit and information volunteered by the user, such as survey information and/or site registrations.

4.3 The information collected by the Improvement Service is used for internal review, to improve the content of its website, to customise the content and/or layout of its websites for each individual user, to notify users about updates to its websites, to contact users for marketing purposes and is not shared with other organisations for commercial purposes.

4.4 The Improvement Service will email the username and password to the user upon registration. The password is chosen by the user and is not generated by the website. Please refer to our privacy policy for use and storage of passwords.

4.5 Please refer to the privacy policy for further details on how the Improvement Service uses personal data transmitted by a user to an Improvement Service website.

5. Revision of Terms and Conditions

5.1 The Improvement Service may at any time revise these Terms and Conditions without notice by posting changes online. It is the responsibility of users to review all information posted online. These changes will be effective and binding from when they appear on this site.

6. Law

6.1 Your use of this website and any download from it and the operation of these terms and conditions shall be governed by and construed in accordance with Scots law.

7.Contact

7.1 If you have a query or comment on any of these terms or conditions, or the operation of the website, please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it