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The Improvement Service was set up to support improvement in the efficiency, quality and accountability of public services in Scotland through provision of advice and consultancy, project management and support for learning and sharing of knowledge. This website is intended to help elected members, officers and practitioners to share their views and experiences and to access information and resources on issues that concern and affect Scottish local government and the drive for improvement.

e-Government National Awards 2008

Two projects in which the Improvement Service is involved are among the 68 finalists for the e-Government National Awards 2008. The awards recognise excellence across transformational e-Government projects

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Enhancing knowledge exchange between Scottish universities and local authorities: call for proposals
A partnership of the Scottish Funding Council (SFC), the Economic and Social Research Council (ESRC) and the Local Authority Research Council Initiative (LARCI - supported in Scotland by the Scottish Government) are holding a competition to commission five projects, lasting up to 12 months, to enhance knowledge exchange between Scottish-based academic researchers and local authorities in Scotland.
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Research projects in Scottish local government
A list of research and analytical activities currently taking place across Scottish local government, or completed within the last 18 months, has been published by the Improvement Service.
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News for You

Society awards celebrate the best in Scottish public service
The winners of the inaugural Herald Society Awards were announced on 26 November at a ceremony in Glasgow. ...
Golden Website for Falkirk Council
Falkirk Council's website was awarded a ‘gold' award last week as part of the Chartered Institute of Public Relations (CIPR) PRide awards ceremony in Edinburgh. ...
Aberdeenshire trials service points to improve customer contact
Aberdeenshire Council is to trial new service points for customers, giving them face to face access to more services throughout Aberdeenshire. ...
Community Futures pilots in North Lanarkshire hailed a success
Community Futures pilots have been hailed a success in two North Lanarkshire Communities following the development of Community Action Plans in Pather and Plains. ...
Two-thirds of councillors sign up for CPD framework pilot scheme
An average of 65% of Elected Members in seven pilot councils have signed up to take part in the CPD Framework for Elected Members project. The project has now gone live in East Lothian, Falkirk, Scottish Borders, South Ayrshire and West Dunbartonshire Councils, with a launch imminent in Fife Council and a launch planned later this year in Aberdeenshire Council. ...

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Upcoming Events

EFQM Accredited Assessor Training
December 02, 2008 - December 04, 2008
2008 SURF Awards Dinner
December 04, 2008 - December 05, 2008
SMSDN Network Meeting
December 05, 2008
2 day workshop on Masterplanning
December 09, 2008 - December 10, 2008
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