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Change Management

Useful Documents and Resources


Change Manager’s Networking Event – December 2018

In December last year we had our second Change Manager’s Networking Event in Glasgow.


At the event Sarah Gadsden, Interim Chief Executive, introduced the Improvement Service's Transformation Programme. Our offer of support will develop on from the discussions at the event and will be co-designed with councils and partners to ensure there are clear deliverables.


The event was a combination of networking, listening to inspirational presentations, knowledge sharing and practical breakout sessions giving the opportunity to discuss the day's four themes.


  1. Outcome focused service redesign
  2. Leadership, people and culture
  3. Place and empowerment
  4. Data and business intelligence.


In addition, the event included key note speeches from Christine Ferguson, Shetland Islands Council, Daniel Matonti, West Lothian Council, and Scott Robertson, City of Edinburgh Council.


A selection of the presentations from the event is available on the Change Manager’s Network on the Knowledge Hub. In addition, there is a short

 which summarises the event.


We are keen to keep the conversations going, watch this space for our next event coming in the early summer.



Leading Transformation - The English Local Government Experience





We hold regular webinars featuring guest speakers on a range of topics related to change management. See our most recent one below or visit our Youtube channel to see them all. If you'd like to host a webinar, get in touch.


Social Bridging Finance - The Robertson Trust


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