The successful individual will take forward the delivery of a key project aimed principally at understanding and evidencing consistently whether councils' significant investments in Customer Relationship Management are filtering through to affect customer satisfaction and experience levels.

Further information on the role and details on how to apply are available within our job opportunities section.

Since start up in June 2008, over 1000 vacancies have been published on the National Recruitment Portal, www.myjobscotland.gov.uk with over 16000 applications going on to the system. An article to be published by the Daily Record will highlight not only the value of the portal for jobseekers, but also emphasises the importance of local government jobs and the benefits of working for local government. A word version of this article is available. A recent article in the Irvine Herald also commented on the portal - Recruitment site is just the job