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For all recruitment queries contact:


Leigh Rennie

Tel. 01506 282012

Email IS Recruitment

Vacancy: Project Officer, Performance Management and Benchmarking


Post Title: Project Officer, Performance Management and Benchmarking

Salary: £24,643 - £27,245

Hours: Standard working week is 36 hours Monday to Friday. Hours can be worked flexibly in agreement with line manager.

Location: iHub, Quarrywood Court, Livingston, West Lothian, EH54 6AX

Duration of contract: 3 years, with the possibility of extension



The Improvement Service (IS) exists to support councils and their partners to improve the health, quality of life and opportunities of all Scottish people through community leadership, strong local governance and the delivery of high quality, efficient local services. It is a publicly funded company limited by guarantee, with a total annual budget in the region of £7 million.


Working for the IS means joining a small family of professionals, who work together to strive for continuous improvement in the public sector and ultimately, better outcomes for Scotland’s communities.


Our company headquarters are based in West Lothian, located conveniently for commuters between Edinburgh and Glasgow. Pay is only one of the benefits of working for the IS, our terms and conditions are progressive and flexible and employees are rewarded with a generous annual leave entitlement of forty days per year as well as a flexible working policy.


About the role

An exciting opportunity has arisen with the Improvement Service for a Project Officer with a particular focus on supporting councils in their use and development of the Local Government Benchmarking Framework.


Benchmarking has become an important feature in local government’s approach to performance management and improvement and the IS, in conjunction with SOLACE (Scotland) has led the development and implementation of the Local Government Benchmarking Framework.


We are now looking to recruit a pro-active and dynamic individual to join our benchmarking team. This role will play a key role in supporting the further development and implementation of benchmarking in support of councils to deliver tangible and sustained improvements in outcomes and service delivery going forward.


This unique role offers the chance to gain a wide range of experience in different areas, all of which support the delivery of change, and to develop a diverse skills base.


For more information about this role, download the full job description.


If you would like to discuss this opportunity further, please get in touch with Emily Lynch, Programme Manager, Performance Management and Benchmarking, tel. 01506 282012.


How to apply

To apply for either of these positions, please download the application form. Alternatively you can call Leigh Rennie on 01506 282012 for an application pack.


All applications should be emailed to or sent to:


Leigh Rennie

Improvement Service


Quarrywood Court

Livingston EH54 6AX


Applications should be returned no later than 5pm on Thursday, 31 May 2018.


A competency based interview is planned for w/c 11 June 2018. Shortlisted candidates will be advised by email in advance of the interview.


For more information about competency-based interviews, see our 'Guide to Competency-based Interviews'.



In accordance with the above Act, preferred candidates are required to confirm that they are eligible to work in the U.K. External candidates invited for interview will require to bring approved documentation to the interview as verification of their eligibility.  Details will be enclosed with interview letters.


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