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Volunteers wanted to help create new social security system

The Scottish Government is seeking volunteers to help shape Scotland’s new social security system.


Applications are open to people from any background with experience of the current benefits system to join the Scottish Government’s Social Security Experience Panels.


Ethnic minorities, those living in rural communities and people under 25 are being particularly encouraged to apply to make panels as representative as possible.


The 2,400 panel members who have signed up so far are helping shape every detail of Social Security Scotland - from the opening hours to the design of benefit application forms.


Members are regularly asked for their views in a number of ways, including workshops, interviews and surveys that can be carried out face-to-face, on the phone and online.


Social Security Secretary Shirley-Anne Somerville said: “We want social security in Scotland to be based on dignity, fairness and respect, that’s why the views from the people who actually use the service are so important.


“Panel members have told us they find the experience rewarding, offering a real chance to make a difference to thousands of people’s lives.


“Panels should be a true representation of our society, so I’d like to encourage those from all backgrounds to join us and help make the system one we can all be proud of.”


Further information about the panels and how to apply to join is available at


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