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At the beginning of the workforce planning process there is a clear role for senior managers to analyse the drivers for change impacting on future models of service delivery and the changing context in which that delivery will take place.
This ensures that any planning for the workforce, which is at least 60% of all revenue budget spend, is aligned to the strategic direction of the organisation or partnership and to achieving the overarching outcomes identified through service, organisational or partnership planning processes. It also ensures that any spend on development is directed to maximise impact on appropriately skilling the workforce to support sustainable change.
It is our experience that facilitation, utilising a variety of tools including PESTLE, force field analysis, scenario planning etc. can support senior management teams to work through a logical process and enable the alignment of resources to outcomes ensuring that risk is managed, transformation can take place and the workforce is fit for the future. As well as facilitating sessions with senior, service management and partnership teams we would seek to include and build local capacity to support this work so that the approach is sustainable.
The Improvement Service (IS) is the national improvement organisation for local government in Scotland.
Our purpose is to help councils and their partners to improve the health, quality of life and opportunities of all people in Scotland through community leadership, strong local governance and the delivery of high quality, efficient local services.
Through a series of principles, the IS works to promote improvement in local government and among its partners to support them improve outcomes and reduce the outcome gaps within populations and within areas.
The IS delivers a range of products and services that support CPPs to build their capacity to deliver the public service reform agenda.
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